Start a 5-day trial for only $5
Choose the plan you'd like to try - Light, Standard, or Pro and submit your first design request. We'll deliver the first draft in just 2-3 business days.
Upgrade and request unlimited designs
If satisfied with your first draft, upgrade to a paid subscription to receive full delivery of the first draft, including design source files. Then, submit unlimited design requests, whether they're for you or your clients.
Get your designs within 1-2 days
Get your design projects back in just 1-2 business days. Review, approve, and request unlimited free revisions if needed. Depending on your subscription plan, you can get between 5 to 15 designs delivered per week.
All plans include: Unlimited requests for unlimited brands · A dedicated Project Manager for your account · Real-time collaboration with our designers in Slack · Royalty-free premium stock photos in all your projects via Shutterstock · Deliverables and source files in Figma, Canva, Webflow, and Adobe.
Pay a fixed, monthly, and predictable rate, with no contracts or surprises.
Work with the top 1% of skilled, rigorously vetted, and trained designers.
Submit and queue up as many design tasks as you need for unlimited brands.
Get your designs back in 1-2 days — you will get 2-3 design tasks done per day.
From logo to website, get a dedicated designer for every project, big or small.
Always 5-star designs you'll love from designers you can trust, every time.
Chat with your dedicated design team and get daily updates right on Slack.
Get a 5-day trial for just $5. Upgrade only if you are happy with the 1st draft.
How quickly can I get started with REEL UNLIMITED?
You can begin right away - even today. After subscribing, you'll instantly receive an invitation to complete a brief onboarding form. This allows us to personalize your access to the REEL UNLIMITED App - our streamlined project management dashboard.
Through the App, you can start submitting design requests, invite collaborators, manage billing, and more. We'll also send a Slack invite so you can join our channel for real-time updates and communication with the team.
The quick and simple onboarding process takes 10-20 minutes. Then your account will be active and ready to start requesting designs from our talented team!
How often am I billed?
We offer flexible billing cycles:
- Monthly plans: You are billed each month on the same calendar date as your initial signup date.
- Quarterly plans: You are billed every 3 months based on your initial signup date.
- Yearly plans: You are billed once per year based on your initial signup date. Yearly plans are available upon request.
All plans auto-renew on their selected billing cycles until you decide to cancel. You can switch, pause or cancel your plan at any time to avoid future charges.
Are there any contracts?
Absolutely no, there are no long-term contracts or commitments to use REEL UNLIMITED. You can purchase a monthly, quarterly, or yearly subscription, and you're free to cancel anytime in the billing section of your account. We believe in earning your business through high-quality work and exceptional service, and we don't believe in locking our clients into lengthy contracts.
Unlike our competitors, you don't need to call us or send an email to cancel your subscription, and you can do it yourself.
Should I pause or cancel my subscription?
It depends. Pausing keeps your account active but halts projects and billing during quiet times when budgets get confirmed.
If you will use the service again in 1-3 months, pausing is better than canceling. When paused, no new work is started, but you keep access to finished tasks. Our Slack also remains available for you to contact us. Only cancel if you are certain services are no longer needed.
Canceling ends your subscription at the next billing date. Your project data gets removed 6 months after cancellation. So you need to be sure you have a copy of your data before canceling or downloading it within 6 months. Otherwise, the work will be lost forever. Also, there will be no changes or modifications allowed when you cancel your subscription beyond buying individual projects:
- $295 per graphic or video project
- $695 per website project
Of course, you can re-subscribe anytime, but you will lose your previous rate. So if the service was previously $1295 and now is $2295, you will have to pay the higher current price.
How do I pause my subscription?
If you have no upcoming design needs, you can pause your subscription. Sometimes, you only use the services for a month or two.
Importantly - pausing applies only to future renewals, not your current active subscription. Whether you use the services for just a few or unlimited projects, already paid periods cannot be paused. Only upcoming renewals are eligible.
Pausing stops charges for those upcoming cycles while locking in your pricing, protecting your rate if prices increase during that time. You can pause for up to 3 months and restart when needing services again.
To pause, login to your billing account and, under “Subscription Management,” select to pause your subscription for 1-3 future monthly periods. Full access remains during active subscriptions already paid for.
Can I get a refund?
Yes, unlike many design agencies, we want you to be fully satisfied with our services. If the design falls short even after a revision, or if you're dissatisfied with our overall service, contact us within 5 days of signing up. We will refund your initial monthly payment minus a $30 processing fee or equivalent in your local currency.
Note that subscription renewals are non-refundable. However, we send email notifications 3 days before each monthly renewal payment. That way, if you wish to pause or cancel, you can do so easily before the next charge. Our goal is for clients to only pay for services they need and want.
What is a design subscription?
Design subscriptions or subscription-based design services like REEL UNLIMITED offer a convenient and affordable way to outsource your design needs. For a fixed monthly fee or retainer, you can access all the design services provided, including graphic design, video design, website design, and UI/UX design.
With a design subscription, you can submit as many design requests as you need during the month. Reel Unlimited will handle them all, typically working on 2-3 projects at a time or unlimited projects at a time, depending on your plan.
By subscribing to a design service like Reel Unlimited, you can overcome design bottlenecks and free up time to focus on other aspects of your business.
What types of design projects can I request?
Our services span 4 key categories: Graphic Design, Motion Graphics, Website Design, and Webflow Development. You can request over 100 types of designs for your business, including:
- Social media graphics
- Banners & ads
- Packaging & merchandise
- Email templates
- Books & eBooks
- Brochures & flyers
- Photo editing
- Webflow development
- Trade show banners
- Landing pages
- Logos & branding
- Motion graphics
- Custom illustrations
- Presentation decks
In short, you can request nearly anything within our official scope of services, which covers a wide range of design needs. See the full details in our help article here.
Can I really create unlimited design requests?
Yes, once you sign up, you can submit as many design requests as you need. Your requests will be added to your design queue. Depending on your subscription plan, we will fulfill them by working on 1-3 design tasks at a time.
With our Light plan, we handle one (1) design task at a time. The Standard plan allows us to work on two (2) tasks simultaneously. The Pro plan enables three (3) concurrent design tasks. If you're on a Custom plan, we can discuss activating more simultaneous design tasks to match your workload.
While you can make unlimited requests, we manage actively working on them to ensure quality. But submitting additional requests won't incur any extra fees or restrictions - we'll queue them up and complete them as fast as possible!
What design tools and software do you use?
We use leading industry software to deliver exceptional and innovative designs. This includes:
- Figma: For UI/UX design, wireframing, prototypes
- Adobe Creative Cloud: Primarily Illustrator, Photoshop, After Effects
- Canva: For animated presentations, documents, social posts
- Webflow: For no-code web design, CMS themes, animations
By leveraging the latest tools and our creative expertise, we translate clients' visions into beautiful, effective designs across all digital and print platforms.
How long do revisions take?
Revisions are usually completed within 24 hours or less. You can request unlimited revisions on drafts.
How will I communicate with your team?
We believe in written communication as it helps us stay accountable for what we say. We are an asynchronous company, so we do not conduct calls. To communicate with us, you can use a Slack Connected channel if you already have a premium Slack account.
For project-related discussions, we have a friend dashboard where you can brief us on the work that needs to be done and track the progress. For general support and inquiries, our friendly customer service team is available via live chat and email from Monday to Friday.
You can initiate a chat by clicking on the Reel Unlimited icon on the right of the website or the web app. To send us an email, please use firstname.lastname@example.org, and we will respond within 24 hours.
What happens if I don’t like my design?
No problem. We offer unlimited revisions until you are 100% satisfied. If the initial design misses the mark, we'll keep collaborating to refine it based on your feedback. Our goal is your complete satisfaction. We'll make tweaks and adjustments as many times as needed to create an end result you truly love. Just provide your input, and we'll keep perfecting it.
How much design work can be completed each month?
Our turnaround averages 24-48 hours per design - we aim for quick delivery on all projects. You can have 1-3 active projects simultaneously, depending on your subscription plan. In a typical month, estimated deliveries are:
- Light plan: ~15 average projects
- Standard plan: ~30 average projects
- Pro plan: ~45+ average projects
For simple graphics and revisions, we often deliver same-day. Larger websites and animations take more time. Completion volume also depends on the complexity of your requests. See detailed estimates for common project types here.
Note: These are estimations. Actual monthly production capacity varies based on design complexity and revisions required.
With quick 24-48 hour turnarounds and multiple concurrent design slots, you gain efficiency - allowing focus on higher priorities rather than production bottlenecks.
Can I get a trial?
Yes, we are happy to provide you with a 5-day $5 trial where you can get one design task handled so you can test out REEL UNLIMITED for the price of a cup of coffee (at least in some cities). The trial covers almost all tasks included in the Light or Standard plans and selected tasks from the Pro plan.
How does the trial work?
The REEL UNLIMITED risk-free trial is simple. You pay only $5 to submit one design project request through the REEL UNLIMITED online dashboard. Once submitted, our team will fulfill the request and complete the design order within 2-4 business days. You will receive the initial draft or design proposal with a watermark so you can evaluate the service. If you like the design and want to keep using our services, you can purchase a subscription plan based on your needs. If you don’t like it, we can part ways risk-free.
Will I get source files during the trial?
Unfortunately no. We don’t provide high-resolution files or source files to trial users. Unless you purchase a subscription, we cannot provide you with the original files. If you are interested in obtaining those files but are not ready to commit to a subscription, you can purchase those files for a one-time fee of $299, which will cover any graphic or video design task or a one-page website design task.
How do I get started?
Once you sign up for a trial, you will receive an email invitation to join our online dashboard where you can submit your first task request. Your request will be fulfilled within 3-4 business days.
Who owns the copyright?
If you have an active subscription and not just a trial subscription, you own full copyright of any designs you requested through REEL UNLIMITED.
How do I upgrade after the trial?
Once your trial ends, you can easily upgrade to a paid subscription plan by contacting our live chat support team. We will send you a link to start your subscription. You can cancel your subscription at any time.
Can I get a refund if I don’t like the design?
Yes. You can get a full refund within the first 5 days of starting your subscription, which includes your 5-day trial period.
Can I get a refund after subscribing?
Refunds are allowed only during the 5 day trial period. Refunds are not provided for subscription upgrades after the trial period ends.