Unlimited Graphic Design means you can submit unlimited design projects on the Reel Unlimited dashboard without worrying about paying for each task separately. Instead, you pay a single affordable monthly fee of $695 with no contract, cancel anytime. Then, our professional and talented designers will deliver you 1 high-quality design project daily, Monday to Friday.

Reel Unlimited typically delivers within 24 hours. However, the actual time may vary based on project complexity and your subscription plan.

Reel Unlimited completes most writing projects within 24 hours. Our plans offer up to 800 words of quality content per day, which can be used for a single project or split across multiple projects. Projects exceeding 800 words will be completed in multiple days, with a maximum of 800 words per day.

Yes, we offer same-day turnaround for selected Light projects for clients who subscribed to the All-in-One Bundle. To receive same-day delivery, you need to create your tasks before 10 AM EST in Central Time and 10 AM CEST in Europe. Our team will ensure that your project is completed before 5 PM on the same day.

Please note that same-day turnaround is subject to availability and only available for selected Light projects.

Light graphic design requests are typically completed within 24 hours, with some tasks like social media posts and blog graphics being finished the same day if submitted before the cut-off time. More complex tasks, such as logos, custom illustrations, or websites, can take up to 48 hours. Reel Unlimited focuses on small tasks, so we cannot complete a full website within 24–48 hours. Instead, we work on tasks that can be feasibly finished within that time frame. If you have a larger project requiring more time, don't hesitate to get in touch with us via Slack or Live Chat. We will help you split your project into smaller tasks, making it easier for you to track progress.

Yes, absolutely! You can submit design requests for an unlimited number of brands, businesses, side projects, or clients. We're here to assist you with all your design needs under a single flat monthly payment.

At Reel Unlimited, we provide custom designs crafted from scratch or designs that combine custom work with customized stock elements, depending on the best approach for the client's brief.

We ensure that any stock elements used are licensed correctly for you as the end-user (not for resale). If you require designs for resale purposes, we deliver entirely custom designs. Please inform your Project Manager about the intended use of your designs when submitting your requests!

Yes, you can resell the designs created by your Reel Unlimited Team. When creating a design request, please select "For resell," and we will ensure all assets are created from scratch exclusively for you, granting you full rights to sell the design.

For non-resellable design requests, your team will create the design from scratch and/or use stock elements or photos as needed. Clients with the White Label for agency add-on receive exclusive reselling rights for all designs created for them by default.

We carefully verify every element and stock photo used to ensure proper end-user licensing. We assume any materials you provide are licensed and owned by you. If you send unlicensed materials, please note that Reel Unlimited is not liable for the rights of the final design.

While Reel Unlimited's graphic design services are powerful, some projects require specialists, in-house teams, or additional skills and resources. Therefore, to maintain productivity and quality, we do not fulfill the following types of requests:

• 3D/CAD projects
• Ad development
• Advanced animations
• Coding & development
• Complex photo manipulation
• Content writing (offered separately or in the All-in-One Bundle only)
• Copywriting (offered separately or in the All-in-One Bundle only)
• Creative consultation (available as a separate service)
• Digital painting and game assets
• Fillable or interactive PDF documents
• Highly complex or fine art illustrations
• HTML, CSS
• HTML5 Ads
• Inappropriate requests (sexually explicit, defamatory, ethnically or racially offensive, or against Reel Unlimited's core values)
• Manual typing (e.g., typing text from images, creating ad titles, researching copy)
• Marketing strategy
• Mobile & app design projects (available as a separate service)
• No-code development (available as a separate service)
• Photography
• Programming, coding, or development
• SEO optimization (available as a separate service)
• Storyboarding
• Trademarked names, brands, or quotes
• Transcribing videos
• UI/UX design (available as a separate service)
• Unsupported file formats
• Video shoots
• Whiteboard videos
• WordPress development

Upon receiving the initial draft, you'll receive a built-in annotation and feedback link, allowing you to post your feedback directly on the image or website easily. Once you submit your feedback, our design team will promptly address it with care. Typically, revisions are handled within the same day or 24 hours. Alternatively, you can submit your feedback via Slack or the task comment section, and your dedicated project manager will attend to it immediately. With unlimited revisions, we'll make adjustments until you're completely satisfied.

To ensure that your design request is effective and provides the necessary information for our designers, your request should include a comprehensive graphic design brief. This brief should outline the project's objectives, requirements, and any relevant details that will help our designers understand your needs and expectations.

To create an effective design brief, consider including the following information:

1. Project description and objectives
2. Brand profile and guidelines (if applicable)
3. Target audience and demographics (if applicable)
4. Required design assets, images, and copy
5. Preferred design styles or examples for inspiration
6. Specific dimensions or file formats needed
7. Desired turnaround time 

Additionally, using a tool like Loom can make your brief even more effective. Loom allows you to record your screen and voice, providing valuable insights into your thought process. Then, by speaking directly to the designer and showing them what you want, you can help them create a design that meets your expectations.

In summary, a comprehensive design brief is crucial for a successful project outcome. By providing clear, concise, and detailed information, you can ensure that our designers have everything they need to create the perfect design. If you need assistance formatting your request or have any questions, please contact us through the built-in live chat on the Reel Unlimited intuitive dashboard.

Reel Unlimited's business hours vary depending on your location. You'll be assigned to a design or team that is online during the following business hours, Monday to Friday:

• U.S.A., Canada, and Mexico: 9:00 am to 5:00 pm EST

• Australia, New Zealand, Hong Kong, Malaysia, and Singapore: 2:00 am to 10:00 am GMT

• Europe, UK, Nigeria, India, and South Africa: 9:00 am to 5:00 pm GMT

If your country isn't listed, don't worry! You'll be assigned to a team that offers you the best coverage.

However, the default and primary business hours for admin, billing operations, and customer support team is 9:00 am to 5:00 pm EST. The admin team is based in the US and follows US local and federal holidays. Please note that these hours apply to your design or team and Project Manager. For assistance during business days, you can reach out to the Customer Experience team via live chat or Slack.

Reel Unlimited's graphic design subscription services cost only $969 per month — hassle-free design membership with no set-up fees, contracts, minimum terms, or cancellation penalties.

Our on-demand design services is suitable for any client, but especially:

• Service Centers
• Spas & Salons
• Printing Companies
• Churches
• Non-Profits
• Charities
• E-commerce and Retail Shops
• Affiliate Marketers
• Restaurants
• Law Firms
• Educational Institutions
• Real Estate Agents
• Mortgage Agents
• Insurance Agents
• Marketing Agencies
• Social Media Managers
• Business Development Managers
• Amazon & Other E-commerce Merchants

Reel Unlimited is perfect for startups and affordable for small and medium-sized enterprises (SMEs), marketers, creative agencies, freelancers, and entrepreneurs seeking cost-effective, high-quality graphic design services on an ongoing basis. With Reel Unlimited, you can experience the benefits of an in-house designer without the substantial costs involved.

Yes, absolutely, we use SurferSEO by default and also provide complimentary optimization using Frase and Contentpace if you don't use Surfer. All of these services are available at no additional cost. When creating your task, simply input the primary keywords or topics you want your copy optimized for. Our writers will use Surfer or Frase by default to produce unique, well-written, and well-optimized content that combines excellent readability with high-ranking potential.

Yes, absolutely. When you request a blog post or any other type of content, we'll inquire about the primary keywords you'd like to have optimized. Additionally, you can provide specific instructions or formatting preferences during the content request process.

Yes. You can submit as many copywriting projects as you want, and we'll work on them one at a time. While we strive to deliver 800 high-quality words daily, please remember that we're human and doing our best. After completing a project, we'll move on to the next one in your queue.
If you need more words per day, we offer add-ons that can provide additional daily projects.

You can add unlimited projects to your queue, and we'll work through them one project at a time, with an output of approximately 800 words per day. If you need to increase the number of projects per day, you can simply adjust your subscription to include extra active projects. An active project refers to a project that is currently in progress.

As the client, you own the copyright or license for the copy we create for you.

Currently, we don't provide a free trial. As real people who invest time and passion into every project, charging upfront allows us to filter out customers who don't intend to continue with our services. We include unlimited revisions in each package if you're unsatisfied with our work. Additionally, if you are still unhappy, we offer a 7-day money-back guarantee on your initial subscription payment.

We ensure that our content is easily accessible and ready for use. Each project is automatically exported into various formats, such as .docx, .txt, or HTML files, allowing you to utilize the content across different platforms conveniently.

You can submit as many requests as you'd like. Your chosen provider's dedicated Project Manager will examine each request to ensure all essential information is included and then allocate the tasks to the appropriate creatives based on their skillsets. Typically, most companies allow for 1 or 2 active design requests at any given time.

Our services include white-label design, which means that when you sign up for any plan, you will receive your design and content without any reference to Reel Unlimited. Our dashboard and communication with you will also be free of any mention of our company, allowing you to view us as your private design team. To benefit from this service, simply purchase a plan and we'll take care of the rest.

Reel Unlimited is an online creative agency that operates on a subscription-based model, offering graphic design, content writing and WordPress website management services to startups, small businesses, and agencies at a flat monthly rate. We serve over 350 startups, small businesses, and agencies that rely on us for their daily graphic design and content writing needs. Our clients no longer struggle to pay per design project because, for one monthly subscription fee, we handle everything they need to grow their business.

No, we do not offer phone support. We have designed our pricing structure to stay lean, and our global team handles all support requests through email. However, customer service is a top priority at Reel Unlimited, and you can expect fast, effective, and friendly support through our live chat and email channels. We are always here to assist you and answer any questions.

Reel Unlimited serves over 350 startups, small businesses, and agencies that rely on us for their daily graphic design and content writing needs. Our clients include businesses of all sizes and from various industries.

Reel Unlimited operates on a subscription-based model with a flat monthly rate. Our pricing is designed to be affordable and accessible to businesses of all sizes, with no hidden fees or charges.

Yes, you can easily cancel your subscription at any time by logging into your account and going to your settings page. You can click the “Cancel Subscription” button to stop your subscription and avoid future billing. Please note that cancellation will be effective immediately, and you will lose access to our services once your current billing cycle ends.

At Reel Unlimited, we work with customers worldwide and have three main working hours. Depending on your chosen location during onboarding, we will work with you and respond to your requests based on the time zone.

US, Canada, LATAM

⌨️ Our Eastern team works from Monday to Friday, 9 am - 6 pm Eastern Central Time (EST)

⏰ Cut-off Time is 9 am EST
⌛ One-hour break within the shift

Australia, New Zealand, Singapore

⌨️ Our Australian team works from Monday to Friday, 9 am - 6 pm Australian Central Standard Time (ACST)
⏰ Cut-off Time is 9 am ACST
⌛ One-hour break within the shift

Europe, United Kingdom

⌨️ Our Europe team works from Monday to Friday, 9 am - 6 pm Central European Summer Time (CEST)
⏰ Cut-off Time is 9 pm CEST
⌛ One-hour break within the shift

Yes, we use Stripe, a PCI Level 1 certified payment processing company trusted by millions of businesses worldwide, to ensure that all payment information is stored securely. As a result, you can trust that your information is safe and protected when you use our payment processing services.

You retain full ownership of the copyright for any content created for you during and after your subscription.

You can switch between plans or billing cycles like Monthly, Quarterly, and Yearly to better suit your needs. We understand that your business needs may change over time, and we want to ensure that our services remain flexible and adaptable to your changing needs.

As a paying customer, you'll have access to our dedicated support team throughSlack, which we'll invite you to once you have an active subscription. In addition, our live chat is available during business days to support leads and visitors fully.

Yes, Reel Unlimited provides a 100% white-label content delivery solution, giving you a unique link for every project that can be shared with your team and clients. This feature is ideal for agencies and freelancers looking to resell design and content received from us.

To enhance your white-label experience, we removed all Reel Unlimited mentions on our client portal and project management dashboard to maintain a brand-free environment. So our client portal no longer displays the Reel Unlimited name but showcases "Client Requests" This allows you to seamlessly add your team and clients to your Reel Unlimited subscription. Furthermore, email notifications are sent from a brand-free email address, "service@clientrequests.co."

For added personalization, we offer optional custom domain features (billed yearly at $79/month, non-refundable) that allow you to use your own subdomain on the client portal and project management dashboard (e.g., app.youragency.com) instead of the Reel Unlimited sub-domains when logging in with your team and clients. Please get in touch with us if you are interested in this feature.

Our design team uses Figma and Adobe Suite to create beautiful, functional designs. In addition, we use Surfer SEO, Grammarly, and Copyscape to create high-quality content. To manage projects and billing, we use Slack and our Reel Unlimited dashboard and provide live chat and support through Intercom. For website development, we use a combination of Figma, Framer, Webflow, and Shopify for eCommerce development.

As a US-based entity, we're not required to charge VAT for European clients. Instead, we recommend using a reverse-charge mechanism, which allows the client to self-account for VAT under the "reverse charge procedure" of their home country. 

This means that the client would account for VAT on their own VAT return rather than Reel Unlimited doing so. However, it's important to note that VAT regulations can be complex and vary by country, and the reverse-charge mechanism may not always be applicable. Therefore, we strongly advise our European clients to seek legal counsel to comply properly with their home country's VAT rules. 

For more information on the reverse-charge mechanism and VAT compliance in general, we recommend visiting the European Commission's website on VAT. However, please note that this information should not be construed as legal advice, and clients should always consult with their own legal counsel for guidance on their specific VAT situation.

While we don't offer free trials, we stand behind the value of our services and offer a 7-day money-back guarantee on your first payment. We believe that investing time and resources into each of our clients allows us to provide a higher level of service and focus on those who are committed to working with us. If you have any concerns, our refund policy, and we're always happy to answer any questions you may have.

Renewal payment are not refundable.

No, there are no long-term contracts required. You can simply purchase a monthly, quarterly, biannual, or yearly subscription, and you're free to cancel anytime. We believe in earning your business through high-quality work and exceptional service, and we don't believe in locking our clients into lengthy contracts.

Unfortunately not. At our core, we prioritize providing high-quality, human-powered services to clients who appreciate the value we bring to their businesses. However, we do offer discounts for annual plans and non-profit organizations.

Yes, you can use all the content produced by Reel Unlimited for your commercial projects without any limitations or restrictions.

Only one design plan, as Reel Unlimited offers a single design plan tailored to meet all your needs, whether you require basic graphic designs, custom illustrations, presentation design, motion graphics, website design, or a dedicated designer. Our plan is suitable for solo entrepreneurs, scaling startups, and large enterprises. The Unlimited Design Subscription costs just $969 monthly, covering print and digital media, social ads, packaging, unlimited requests, unlimited revisions, and source files.

Reel Unlimited's highly skilled designers are meticulously vetted and handpicked from over 30 countries, including Eastern Europe, Asia, Australia, and North & South America. This diverse talent pool enables us to effectively address our clients' wide-ranging design requirements. In addition, our commitment to quality and customer satisfaction ensures that we work only with the best designers in the industry.

It simply means that you can provide graphic design and content writing services to your clients while we do the work in the background. You don't have to worry because we act as your offshore creative team, allowing you to easily delegate design and writing tasks to your team or clients. So, you can easily create tasks on behalf of your team or clients, and we'll handle the delivery without mentioning any mention of Reel Unlimited. Your clients won't even know we're involved!

Our primary billing currency is USD. However, Reel Unlimited is dedicated to providing accessible and hassle-free flat-rate design and SEO content services to our global clientele. We are excited to announce that you can now purchase our services in your own currency! This help guide will provide a brief overview of the multi-currency payment process.

Supported Currencies:

We have expanded our payment options to support the following currencies:

• AED (United Arab Emirates Dirham)
• CAD (Canadian Dollar)
• CHF (Swiss Franc)
• CNY (Chinese Yuan)
• DKK (Danish Krone)
• EUR (Euro)
• GBP (British Pound Sterling)
• ILS (Israeli New Shekel)
• JPY (Japanese Yen)
• MXN (Mexican Peso)
• NOK (Norwegian Krone)
• NZD (New Zealand Dollar)
• SAR (Saudi Riyal)
• SEK (Swedish Krona)
• SGD (Singapore Dollar)

For customers in the US or any other country not mentioned above, billing will be in USD.

Paying with Your Local Currency

Our system is designed to make your payment process simple and worry-free. When you visit Reel Unlimited's website, our system will automatically detect and display prices in the currency of your location based on your browser settings. This ensures a smooth and transparent transaction without any complicated steps.

It means you can request as many design tasks as you want every month. We will work through these tasks one or two at a time, depending on your subscription, the order of submission, and the priority level you set.

Absolutely. You'll receive an invoice via email every time your subscription is renewed, which you can access through Stripe and theReel Unlimited dashboard.

If you previously subscribed to Reel Unlimited, we will continue to honor your plan with its existing features or limits at the price you purchased it for until you cancel or choose to switch to our new plans. If you have canceled your subscription, you will need to purchase one of our new plans to access our services again, as our previous plans are no longer available.

You can find more answers to your questions on our comprehensive FAQs page. If you can't find what you're looking for, please don't hesitate to reach out to our team at support@reelunlimited.com. We're always here to help.