The usual turnaround time estimate is 24–72 hours, Monday to Friday (weekends and holidays are omitted) for most writing and design projects. However, the speed at which we complete a design request depends on various factors, such as the quality of the client's brief, the complexity and size of the request, and the duration the designer and the client have been working together.
For graphic design, tasks are categorized as follows:
- ⚡️ Light tasks: Light tasks are usually tasks that can be completed in 1-2 business days maximum, like logos, flyers, banners, etc.
- ⭐️ Pro tasks: Pro tasks are usually tasks that can be completed in 2-3 business days maximum, like animated graphics, landing pages, website designs, etc.
- 💎 Bold tasks: Bold tasks are usually tasks that can be completed in 3-5 business days maximum, like Webflow, Shopify development, etc.
The usual turnaround time estimate for content writing requests is up to 1200 words per day, more details can found here.
Turnaround Policy:
- Our team will make every effort to meet the estimated turnaround time for each design or content request.
- The actual turnaround time may vary depending on the abovementioned factors, and we cannot guarantee a specific delivery date or time.
- If any unforeseen delays or issues affect the delivery time of a design or content request, we will notify the client as soon as possible.
- Reel Unlimited is not responsible for any damages or losses that may arise from a delay in the delivery of a design or content request.
- Rush requests can be accommodated for an additional fee at the team's discretion. The fee will vary depending on the complexity and size of the request and the requested delivery time.
- If you have any questions or concerns regarding the turnaround time for a design or content request, please do not hesitate to contact our team.
- We cannot guarantee a 24-hour turnaround outside our business hours for any design or writing tasks.
By submitting a design or content request to Reel Unlimited, you acknowledge and agree to the terms of this Turnaround Policy.
