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Frequently Asked Questions

What are your working hours and time zones?

Our team at Reel Unlimited primarily works on Eastern Standard Time (EST) from 10 am to 6 pm, Monday to Friday. However, we also have a dedicated team that serves our international clients in the Central European Summer Time zone (CEST) from 10 am to 6 pm, Monday to Friday. We're committed to providing exceptional service to all our clients, regardless of location.

What is the turnaround time for design projects?

Reel Unlimited typically delivers within 24 hours. However, the actual time may vary based on project complexity and your subscription plan.

What is Unlimited Graphic Design?

Unlimited graphic design allows you to receive unlimited design projects at a flat monthly rate. For example, Reel Unlimited charges a fixed fee of $969 per month, allowing you to request unlimited design projects, such as logos, flyers, banners, landing pages, and icons, which professional designers will complete in 24 hours.

This innovative and cost-effective approach saves you both time and money by offering you a dedicated design team at an affordable price. In addition, with Unlimited Graphic Design services, there's no longer a need to hire freelancers for individual design projects or employ a full-time in-house designer for ongoing graphic design tasks. Instead, by paying a fixed monthly fee, you can submit unlimited design requests, and depending on your provider, you may have 1 or 2 tasks completed simultaneously.

How can I determine if an unlimited graphic design service suits me?

Most services offer money-back guarantees; some even provide free or discounted trials when you submit a credit card to verify your commitment. By trying out these offers, you can evaluate if the unlimited graphic design service meets your needs and expectations before fully committing to a subscription.

What is the turnaround time of an unlimited graphic design service?

The turnaround time for an unlimited graphic design agency depends on the specific agency and the volume and complexity of the design requests. Some agencies may be able to complete design requests within a few hours or a day, while others may take longer, especially if the requests are more complex or require more time and resources. In general, unlimited graphic design agencies aim to complete requests quickly to satisfy their clients and ensure their workflow remains efficient. However, clarifying the expected turnaround time with the agency before beginning a project is important to ensure you understand their delivery schedule clearly.

What are the benefits of outsourcing to an unlimited graphic design service?

It's possible to outsource the design needs of a company to a subscription-based service rather than maintaining an in-house design department. This approach can be cost-effective and provide access to a wide range of design expertise. However, it's essential to remember that this approach has potential drawbacks.

One potential benefit of using a subscription-based design service is that it can reduce overhead costs associated with maintaining an in-house design department, such as salaries and benefits for the design team. Additionally, a subscription-based service may provide access to a wider range of design expertise than an in-house team, as the service likely has a larger pool of designers with various specializations.

On the other hand, there are also potential drawbacks to using a subscription-based design service. One is that it can be harder to ensure consistency in designing a company's products or marketing materials when using multiple designers from different services. In addition, communication may be easier if the company can establish a direct relationship with its designers, making it easier to give clear direction and feedback on projects. Moreover, the company may need more control over the design process and may be at the mercy of the service's schedule and priorities.

Overall, the decision to replace an in-house design department with a subscription-based service will depend on the specific needs and goals of the company, as well as its budget and resources. Therefore, it's worth carefully considering the potential benefits and drawbacks before deciding. At Reel Unlimited, we're dedicated to helping you find the ideal solution that aligns with your specific needs. Please don't hesitate to contact us via live chat if you need assistance making your decision.

How do I test if unlimited graphic design is right for me?

If you're considering subscribing to an unlimited graphic design service, it's important to consider whether it aligns with your needs and budget. Here are a few questions you can ask yourself to help determine if it's the right fit for you:

  1. Do you have a high volume of design work that needs to be completed on a regular basis? An unlimited service may not be your most cost-effective option if you only need a few designs per year.
  2. Are you comfortable communicating your design needs and providing feedback to a team of designers? Unlimited design services typically involve working with a team of designers rather than a dedicated designer, so you'll need to effectively communicate your vision and provide feedback to get the desired results.
  3. Do you have the budget to support an ongoing subscription service? Unlimited design services typically involve a monthly or annual subscription fee, so you'll need to make sure you can afford to pay for the service on an ongoing basis.
  4. Do you need a wide range of design services or just a few specific types of designs? If you only need a few specific types of designs (e.g., logos, social media posts), hiring a freelancer or design agency on a per-project basis may be more cost-effective.

Overall, the best way to determine if an unlimited graphic design service is right for you is to carefully consider your design needs and budget and weigh them against the cost and flexibility of the service.

What is the cost of unlimited graphic design services?

Unlimited graphic design services' costs vary widely, with basic packages starting around $400-600 per month and comprehensive packages costing $700-900 or more. When considering pricing, it's important to research different providers and compare their services and the quality of designs. Beware of overly cheap like Graphically, DesignTork, Design Shifu, etc. or expensive services Designjoy, Product Alchemy, Designity, etc. as they may deliver low-quality designs or be individual freelancers.

Unlimited graphic design services can vary in cost depending on the provider and the level of support you require. Some basic packages start at around $400-600 per month, while more comprehensive packages can cost $700-900 or more monthly. When comparing pricing, it's essential to consider the services offered, quality of designs, and any additional costs like setup fees or file storage fees.

It's crucial to avoid excessively cheap services, like Graphically, DesignTork, Undullify, Bee All Design, and Design Shifu, as they may deliver low-quality designs. Conversely, be cautious of expensive services like Designjoy, Product Alchemy, Growmodo, DesignPulse, and Designity, as they may not be actual agencies or teams but individual freelancers exploiting the unlimited design concept to generate income.

To make the best decision for your business, research different providers, compare their services, and read customer reviews. A reputable unlimited graphic design service should offer a reasonable pricing structure, diverse design options, and excellent customer support to ensure your satisfaction.

What is the contract for unlimited graphic design services?

Usually, there is no contract to use unlimited graphic design services because most companies like Reel Unlimited, Penji, or ManyPixels offer a no-contract subscription model, meaning that you can subscribe on a month-to-month basis cancel at any time without any penalty. This model provides flexibility and enables you to use the service as needed without a long-term commitment. However, it's important to carefully review the terms and conditions of each service before subscribing, as some may require a longer-term commitment or have other restrictions.

How many requests am I allowed to submit simultaneously?

You can submit as many requests as you'd like. Your chosen provider's dedicated Project Manager will examine each request to ensure all essential information is included and then allocate the tasks to the appropriate creatives based on their skillsets. Typically, most companies allow for 1 or 2 active design requests at any given time.

Which is the best Unlimited graphic design service?

Given the surge in numerous design subscription providers, selecting the best unlimited graphic design service can be challenging. However, considering factors such as popularity, online reviews, and reputation, we've compiled a list of the top 5 Unlimited Graphic Design Services:

  1. Reel Unlimited
  2. Design Pickle
  3. ManyPixels
  4. Penji
  5. Kimp

Additionally, you can explore an extensive list of up to 100 unlimited graphic design services in the official Reel Unlimited Listing. This curated directory offers a broader range of unlimited graphic design service providers for you to choose from, ensuring you find the perfect fit for your needs.

What are white label services?

White label services offered by Reel Unlimited allow your marketing agency to outsource graphic design tasks to a dedicated design team confidently. This means that the designs created by the team are branded with your agency's name, not Reel Unlimited. This way, your clients receive professional designs as if they were made in-house by your agency. At the same time, you benefit from the expertise and efficiency of a specialized design team working behind the scenes.

Can I resell your graphic design services?

Yes, you can resell our services or use the designs we make for you in any business-related way. For example, when we create designs for your agency, you can sell them to your clients or use them for other commercial purposes, helping you grow your marketing agency.

What does white-label mean?

White-label means that you can offer your clients graphic design and community management services while we handle the work behind the scenes. The great thing is you'll make a nice profit doing it.
We want to build lasting relationships with our clients and aim for a situation where everyone wins - your company, clients, and Reel Unlimited.

How does our white label design services work?

Join the best white label graphic design solution in just 3 steps:

  1. Pick the Unlimited Design plan and add the White Label for Agency add-on available at the checkout. We'll know right away that you're an agency.
  2. You can start sending projects for your clients as soon as you sign up. A Reel Unlimited team member will also contact you to help you make the most of your plan.
  3. When a project is done, we send you white label drafts that you can show your clients, making it look like your team did the work. If your clients like the design, we'll send you the final files immediately.

As a white label user, your projects get extra attention and priority. We know that you and your clients need time to review each task, so while you review one task, we start working on the next one. This way, you can save time and can get more done.