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Frequently Asked Questions

Do you offer agency or white-label features?

Yes, we offer a white-label add-on that allows you to purchase our services without mentioning Reel Unlimited. This add-on includes priority orders, express delivery, and having our team communicate with your clients on your behalf. With our white-label service, you can offer your clients high-quality design and writing services while maintaining your branding and identity.

Do you offer a free trial?

While we don't offer free trials, we stand behind the value of our services and offer a 7-day money-back guarantee on your first payment. We believe that investing time and resources into each of our clients allows us to provide a higher level of service and focus on those who are committed to working with us. If you have any concerns, our refund policy, and we're always happy to answer any questions you may have.

Renewal payment are not refundable.
Are there any contracts?

No, there are no long-term contracts required. You can simply purchase a monthly, quarterly, biannual, or yearly subscription, and you're free to cancel anytime. We believe in earning your business through high-quality work and exceptional service, and we don't believe in locking our clients into lengthy contracts.

Do you offer discounts?

Unfortunately not. At our core, we prioritize providing high-quality, human-powered services to clients who appreciate the value we bring to their businesses. However, we do offer discounts for annual plans and non-profit organizations.

What is "Unlimited Graphic Design"?

Unlimited Graphic Design means you can submit unlimited design projects on the Reel Unlimited dashboard without worrying about paying for each task separately. Instead, you pay a single affordable monthly fee of $969 with no contract, cancel anytime. Then, our professional and talented designers will deliver you 1 high-quality design project daily, Monday to Friday.

Why did you increase your pricing?

We've increased our pricing for several reasons.

Firstly, we've significantly expanded the number of design and writing services we offer, including No-code development and technical content marketing services, which adds more value to our clients.

Secondly, we've added new features like instant collaboration on Slack, white-label delivery, and work on Figma and Canva for some clients. We also work exclusively with tools like Surfer SEO and Fraser.

Thirdly, we've invested in expanding our team with talented designers and writers from the USA, Canada, Australia, and the UK. By doing so, we can continue to improve our client experience and add even more value to our community.

Can I receive an invoice for my subscription?

Absolutely. You'll receive an invoice via email every time your subscription is renewed, which you can access through Stripe and the Reel Unlimited dashboard.