Frequently asked questions

Here you can find Frequently asked questions. We help you to find the answer!

Subscriptions, payment and billing

Can I get a refund?
How do I pause my subscription?
Should I pause or cancel my subscription?
In what currency will I be billed?
Are there any contracts?
How often am I billed?
How quickly can I get started with REEL UNLIMITED?
How much does an unlimited graphic design subscription plan cost?

Subscriptions, payment and billing

Can I get a refund?
How do I pause my subscription?
Should I pause or cancel my subscription?
In what currency will I be billed?
Are there any contracts?
How often am I billed?
How quickly can I get started with REEL UNLIMITED?
How much does an unlimited graphic design subscription plan cost?

Design services and scope of work

How much design work can be completed each month?
What happens if I don’t like my design?
How will I communicate with your team?
How long do revisions take?
What design tools and software do you use?
Can I really create unlimited design requests?
What types of design projects can I request?
What is a design subscription?

Copywriting services

How do I submit copywriting requests?
Can I resell the content I got from you?
Is the copy original?
Do you check for plagiarism and grammar errors?
Who are the copywriters?
Who owns the content copyright?
How is the content delivered?
How long do revisions take?
Is your copy SEO friendly?
What if I don't like the copy provided?
What currency are charges in?
How often am I billed?
Do you use AI for content creation?
Could you optimize content for Surfer SEO?
How many copywriting requests can I create?
How quickly will I receive my copy?
What types of projects can I request?
What is the REEL UNLIMITED Copywriting services?

Trial and onboarding

Can I get a refund after subscribing?
Can I get a refund if I don’t like the design?
How do I upgrade after the trial?
Who owns the copyright?
How do I get started?
Will I get source files during the trial?
How does the trial work?
Can I get a trial?