Surfer
Pro
seo
Webflow
Unlimited
design
Semrush
Ultimate
seo
Figma
Pro
design
Adobe
Pro
design
Grammarly
Pro
writing
Slack
Pro
collaboration
StoryChief
Unlimited
writing
Copyscape
Pro
writing
Writer
Pro
writing
WordPress
Ultimate
web
HighLevel
Ultimate
design
Finsweet
Unlimited
design
Shopify
Ultimate
design
Loom
Pro
collaboration
Typedream
Unlimited
design
Canva
Pro
design
Asana
Pro
design
Unsplash
Pro
design
ClickUp
Pro
collaboration
Notion
Pro
writing
Ruttl
Pro
design
Dropbox
Pro
collaboration
Calendly
Pro
collaboration
Anima
Ultimate
design
Framer
Ultimate
design
Trello
Pro
collaboration
Pitch
Pro
design
LottiesFiles
Ultimate
design
Whimsical
Ultimate
design
Relume Library
Ultimate
design
Memberstack
Ultimate
design
Airtable
Ultimate
collaboration
Bubble
Ultimate
design
Invision
Ultimate
design
Elfsight
Unlimited
design
Shogun
Ultimate
design
Ulysses
Pro
writing
Hemingway
Pro
writing
Milanote
Pro
writing
ProWritingAid
Pro
writing

Frequently Asked Questions

Have other questions? Get in touch with our team via live chat or email.

What is "Unlimited Graphic Design"?

Unlimited Graphic Design means you can submit unlimited design projects on the Reel Unlimited dashboard without worrying about paying for each task separately. Instead, you pay a single affordable monthly fee of $695 with no contract, cancel anytime. Then, our professional and talented designers will deliver you 1 high-quality design project daily, Monday to Friday.

What is the turnaround time for design projects?

Reel Unlimited typically delivers within 24 hours. However, the actual time may vary based on project complexity and your subscription plan.

What are your turnaround times for writing project?

Reel Unlimited completes most writing projects within 24 hours. Our plans offer up to 800 words of quality content per day, which can be used for a single project or split across multiple projects. Projects exceeding 800 words will be completed in multiple days, with a maximum of 800 words per day.

What are the turnaround times for the All-in-One Bundle?

The All-in-One Bundle offers the same turnaround times as the Unlimited Design and Unlimited Writing plans. Usually, design projects are delivered within 24 hours, and writing projects receive up to 800 words per day for a single or multiple projects. Please note that the bundle is limited to 1 active project at a time for either design or writing.

If you require more active projects, you can purchase add-ons that are more affordable than an additional subscription.

Do you offer same-day turnaround?

Yes, we offer same-day turnaround for selected Light projects for clients who subscribed to the All-in-One Bundle. To receive same-day delivery, you need to create your tasks before 10 AM EST in Central Time and 10 AM CEST in Europe. Our team will ensure that your project is completed before 5 PM on the same day.

Please note that same-day turnaround is subject to availability and only available for selected Light projects.

How much time its take to receive my logo?

Reel Unlimited delivers logo design projects within 24 hours during business hours, Monday to Friday, from 9:00 AM to 5:00 PM. However, if you place an order outside our business days or hours, it will be delivered the next hour on the next business day.

What is Reel Unlimited's money-back guarantee policy?

Reel Unlimited provides a 7-day money-back guarantee. If you are not satisfied with your subscription within the first 7 days, contact us through Slack or Live Chat to request a refund. No questions asked.

How long does it take for requests to be completed?

Light graphic design requests are typically completed within 24 hours, with some tasks like social media posts and blog graphics being finished the same day if submitted before the cut-off time. More complex tasks, such as logos, custom illustrations, or websites, can take up to 48 hours. Reel Unlimited focuses on small tasks, so we cannot complete a full website within 24–48 hours. Instead, we work on tasks that can be feasibly finished within that time frame. If you have a larger project requiring more time, don't hesitate to get in touch with us via Slack or Live Chat. We will help you split your project into smaller tasks, making it easier for you to track progress.

How many requests can I submit at a time?

You can submit an unlimited number of requests. Your dedicated Project Manager will review them, ensuring all necessary details are provided, and then assign them to creatives according to their skills requirements. By default, your requests will be completed one at a time in the order submitted. However, if needed, you can adjust the priority levels (High, Medium, or Low). For example, if you submit 15 tasks, you can designate 5 as High priority, 5 as Medium, and 5 as Low. We will complete all High-priority tasks first, followed by Medium and then Low-priority tasks. Of course, you can change the priority of tasks in your queue at any time.

Can you create print-ready designs?

Absolutely! When requesting print designs, please provide the following details:

  1. Indicate if you need crop/trim marks added.
  2. Specify the bleed size if you or your printer has a preference. If not, our team can recommend and apply a bleed based on the design dimensions.

After receiving your files, double-check that they meet your brief and the printer's specifications before proceeding with printing. We strongly recommend a test print to ensure all design elements, such as QR codes, are clear and suitable for their intended purpose.

If you or your printer need any changes for optimal print output, please inform us, and we'll make the necessary edits as soon as possible.

How many tasks will my team work on each day?

With the Reel Unlimited Design subscription, your Dedicated Design Team will work on one task at a time. If a task takes less than a day to complete, they will start the next task in the queue, but the expected delivery will be the following day.
For tasks that require more than a day, your project manager will send daily updates on the status. As tasks are completed, their status will change from "In Progress" to "Ready for Review," and new requests will be initiated.

Can I truly submit requests for unlimited brands?

Yes, absolutely! You can submit design requests for an unlimited number of brands, businesses, side projects, or clients. We're here to assist you with all your design needs under a single flat monthly payment.

Do you use design templates?

At Reel Unlimited, we provide custom designs crafted from scratch or designs that combine custom work with customized stock elements, depending on the best approach for the client's brief.

We ensure that any stock elements used are licensed correctly for you as the end-user (not for resale). If you require designs for resale purposes, we deliver entirely custom designs. Please inform your Project Manager about the intended use of your designs when submitting your requests!

Can I resell the designs Reel Unlimited creates for me?

Yes, you can resell the designs created by your Reel Unlimited Team. When creating a design request, please select "For resell," and we will ensure all assets are created from scratch exclusively for you, granting you full rights to sell the design.

For non-resellable design requests, your team will create the design from scratch and/or use stock elements or photos as needed. Clients with the White Label for agency add-on receive exclusive reselling rights for all designs created for them by default.

We carefully verify every element and stock photo used to ensure proper end-user licensing. We assume any materials you provide are licensed and owned by you. If you send unlicensed materials, please note that Reel Unlimited is not liable for the rights of the final design.

What types of designs are not offered by Reel Unlimited?

While Reel Unlimited's graphic design services are powerful, some projects require specialists, in-house teams, or additional skills and resources. Therefore, to maintain productivity and quality, we do not fulfill the following types of requests:

  • 3D/CAD projects
  • Ad development
  • Advanced animations
  • Coding & development
  • Complex photo manipulation
  • Content writing (offered separately or in the All-in-One Bundle only)
  • Copywriting (offered separately or in the All-in-One Bundle only)
  • Creative consultation (available as a separate service)
  • Digital painting and game assets
  • Fillable or interactive PDF documents
  • Highly complex or fine art illustrations
  • HTML, CSS
  • HTML5 Ads
  • Inappropriate requests (sexually explicit, defamatory, ethnically or racially offensive, or against Reel Unlimited's core values)
  • Manual typing (e.g., typing text from images, creating ad titles, researching copy)
  • Marketing strategy
  • Mobile & app design projects (available as a separate service)
  • No-code development (available as a separate service)
  • Photography
  • Programming, coding, or development
  • SEO optimization (available as a separate service)
  • Storyboarding
  • Trademarked names, brands, or quotes
  • Transcribing videos
  • UI/UX design (available as a separate service)
  • Unsupported file formats
  • Video shoots
  • Whiteboard videos
  • WordPress development

How can I request revisions?

Upon receiving the initial draft, you'll receive a built-in annotation and feedback link, allowing you to post your feedback directly on the image or website easily. Once you submit your feedback, our design team will promptly address it with care. Typically, revisions are handled within the same day or 24 hours. Alternatively, you can submit your feedback via Slack or the task comment section, and your dedicated project manager will attend to it immediately. With unlimited revisions, we'll make adjustments until you're completely satisfied.