How does white label for agencies work?

Reel Unlimited's white label design subscription is for agencies who need to outsource their client work securely and safely with a trusted partner. White label plans come with full and strict NDAs signed upon signup, forbidding us to share or showcase your clients' work anywhere on our website or social media. All deliveries are completed without any mention of Reel Unlimited. We offer two service options for agencies: Regular Plan is for startups or agencies who wish to request projects themselves and relay work to clients without direct interaction between us and your clients. White-Label Plan includes a branded client portal powered by ProRequests (our sister company) where your clients can submit requests directly. You get a custom domain like app.youragencyname.com instead of app.reelunlimited.com, and we handle everything in the background under your brand name. White-label agency plans are billed quarterly (every 3 months) with the first subscription paid 3 months upfront due to setup requirements. You can cancel anytime, and if you want to keep your client portal active without design services, you can downgrade to a software-only plan for £75/month. You're free to charge whatever you wish to your clients. We bill you the same flat quarterly rate regardless of how many clients you serve, but your concurrent project quota still applies across all client projects. Learn more about our white-label agency services.

Can you do one-time projects?

Yes, we offer one-time projects outside of our subscription model. This is ideal for clients who need specific projects completed without ongoing subscription commitments. We charge hourly rates between $50-$70 depending on the package size: 25 hours: $70/hour ($1,750 total) 50 hours: $60/hour ($3,000 total) 100 hours: $50/hour ($5,000 total) One-time projects work differently than subscriptions – you're billed based on hours used rather than monthly fees. Work stops when your purchased hours are completed, and you can choose to purchase additional hours as needed. Important: One-time projects are billed exclusively in USD, even for non-US customers. To request one-time work, contact our sales team.

What happens to my tasks if my subscription ends?

When your subscription ends, all projects will pause at their current stage until you reactivate your subscription. We are a subscription-based service, which means if your subscription ends and some of your projects are not yet completed, no matter the reason, the staff working on them will be instructed to stop working. Your Responsibility: It's your responsibility to properly manage the tasks you submit compared to the remaining time on your billing cycle. For example, submitting a website development project that usually takes 5-7 days to complete when you only have 3 days left on your subscription is not recommended. Full Website Project Example: Consider a full website project, which requires two separate tasks: Website Design: Takes 2-3 days for small websites, but 3-7 days for relatively large or 10+ page websites Website Development: Takes another 5-7 days for large websites requiring proper responsiveness, depending on platform, content size, animations, etc. This doesn't include time for feedback, revisions, weekends, holidays, and other factors. If you have 5 days left on your subscription and request a project like this, expecting it to be completed because your subscription was active when submitted, unfortunately that's not how it works. Best Practices: Prioritize large projects first in your billing cycle Ensure you properly manage your remaining subscription time Plan your projects according to typical delivery timeframes Consider extending your subscription if you need more time for ongoing projects Just like streaming services, you need an active subscription to access our work. If you need more time to complete ongoing projects, you can extend your subscription for an additional month. Learn more about subscription end policies

Can I get a trial or a discount?

We don't offer trials or discounts at this time. However, we do offer flexible monthly subscriptions without automatic renewal commitments. You can use our service for one month to see if it fits your needs, and cancel if it doesn't meet your expectations. You'll retain all work and ownership rights for everything created during that time. We send renewal notifications so you know when your next billing cycle is approaching. Unfortunately, we don't offer discounts as our service is already priced affordably for the value provided.

In which currency do you bill?

Reel Unlimited UK primarily bills in GBP for our design subscription payments and also accepts USD for one-time design projects. We accept card payments processed by Stripe, direct debit, and bank transfers.

Frequently asked questions

Q: Are there any contracts?

No, there are no contracts at Reel Unlimited. We offer complete flexibility to suit your needs: - Regular Customers: You can buy the service for 1 month and cancel after your subscription month. You can renew, pause and come back anytime, or cancel the service and download your deliveries, then return in the future if you need more work. - White-label Agency Customers: Agency plans are billed every 3 months. The first subscription is billed 3 months upfront because of the setup process and to provide better ROI. You can still cancel anytime, but agency plans don't offer monthly billing - only quarterly billing cycles. For agencies that pause or cancel but have client data on their portal and wish their clients to still access projects, they can downgrade to a software-only plan for £75/month where they use the portal software without needing any of our design work. This option is completely optional.

Q: How much does Reel Unlimited cost?

We offer flexible pricing options depending on whether you're a solo founder, startup, or agency, and whether you need white-label services. All plans can be cancelled anytime. Regular Plans: Our regular plans are billed monthly and perfect for businesses that want to handle client communication themselves while getting professional design support. Starter Plan: £615/month with 2 concurrent projects and unlimited design requests Standard Plan: £995/month with 3 concurrent projects and unlimited design requests Pro Plan (Best Value): £1,545/month with 4 concurrent projects and unlimited web design & development Pausing Option: You can pause your subscription for £20/month to keep your data available. Pausing can be maintained for up to 6 months and is paid on the renewal date. White-label Agency Plans: Our agency plans include white label project management app and white label design team, allowing you to serve clients under your own brand. These plans are billed every 3 months to provide stability for your client relationships. Starter Plan: £823/month billed every 3 months (£2,470 total) with 2 concurrent projects and unlimited design requests Standard Plan: £1,178/month billed every 3 months (£3,535 total) with 3 concurrent projects and unlimited design requests Pro Plan (Best Value): £1,695/month billed every 3 months (£5,085 total) with 4 concurrent projects and unlimited web design & development Software-Only Option for Agencies: Pausing is not available for agency plans, but you can subscribe to a software-only plan for £75/month. This keeps all data active and allows you to continue collaborating with your clients - it's just you, your team, and your clients while we are no longer connected to that workspace.

Q: What are your working hours?

Reel Unlimited UK delivers designs Monday to Friday, except UK public holidays, from 9 AM to 5 PM GMT or 10 AM to 6 PM BST (during British Summer Time). Some projects and skills or departments may work in other time zones. If a project you requested has no availability during current UK hours, the staff assigned to it may be from another region in the EU or close to your region. You will still work with your project manager, but you can get delivery outside UK time zone for faster turnaround. We are also closed on major UK, EU and Ireland (partially) holidays, though we are rarely affected by holidays due to our distributed team structure.

Q: Where are your designers based?

Reel Unlimited operates with a global team of vetted design professionals across several workforce hubs from America to Asia Pacific. Our team is globally distributed and our network includes the best creatives across multiple regions: Americas: United States, Canada, Mexico, Argentina Europe & Eastern Europe: Ireland, United Kingdom, Germany, Ukraine, France, Poland, Turkey Asia Pacific: Malaysia, Philippines, Indonesia, Hong Kong, Singapore, Australia, New Zealand, Thailand Middle East & Africa: Israel, South Africa, Nigeria As we offer more than 300 types of design and creative services, we rely on both local and global workforce to ensure project deliveries are met on time and in a high-quality manner. Project management and operations staff are handled locally, while creative teams include both local and global talent depending on your specific project requirements.

Q: What design softwares do you use?

Our team uses professional design tools to ensure the highest quality work for your projects. We primarily work in Figma for collaborative design work, while utilizing Adobe Creative Suite for advanced design tasks. For video projects, we use Frame.io, and we can also work with Canva for quick, template-based designs when needed. We work with all major creative applications and deliver work that's fully editable for clients on platforms like Figma, Canva, and other design tools as needed for your specific requirements.

Q: What is unlimited graphic design?

Unlimited graphic design is a service model where you pay a fixed monthly fee to retain a design team for on-demand work. Instead of hiring freelancers project by project or building an in-house team, you get continuous access to professional designers who handle all your design needs. The "unlimited" refers to the number of requests you can submit - you can request as many projects as you need without any limits. However, based on your design subscription plan, you'll have between 2 to 4 projects working concurrently. As soon as a project is delivered, we immediately start working on the next one in your queue. With Reel Unlimited, you can submit as many design requests as you need, get each delivered within an average of 48 hours, and request unlimited revisions until perfect. Our team works Monday to Friday, all on a single monthly payment. It's particularly useful for businesses that need regular design work but want predictable costs and reliable delivery without the complexity of managing designers directly.

Q: How many designs can I get in a month?

Monthly output varies based on project complexity and feedback speed. Here's what you can typically expect: Starter & Standard Plan: 12-24 projects (graphics, logos, animations, videos) Pro Plan: 16-24 projects (includes development work, which takes longer) For Agencies with Optimized Workflows: If you're an agency with the Pro plan running 4 concurrent projects and get average delivery every 48 hours (we provide daily updates and reports even when delivering every 48 hours), you can expect about 8-10 projects delivered per week from Monday to Friday. This translates to approximately 32-40 projects per month under a single payment - which is the average most of our agency clients achieve per month. Flexibility for Multiple Brands: These projects can be used for as many brands or sub-clients as you want. There are no restrictions on who you can request projects for, making this ideal for agencies managing multiple client accounts. Important Note: These are estimates based on typical agency workflows. Actual delivery depends on project complexity, revision rounds, feedback speed, and how efficiently you manage your project queue.

Q: What is your scope of services?

We offer one design subscription that covers everything your business needs. Our flat-rate subscription includes graphic design, branding, motion graphics, video editing, website design, development, and sales funnel building. Services vary by plan: Starter: Graphic design, social media design, print design, packaging design Standard: All Starter services plus logo & brand design, custom illustrations, presentations, motion graphics, and video editing Pro: All Standard services plus website design, UI/UX design, and development (Webflow, WordPress, Shopify, Framer, Wix, GoHighLevel) Our dedicated design teams deliver everything in just 48 hours with real designers and real quality - no AI shortcuts. Learn more about our full service scope.

Everything you need to know about our design subscription service. Have more questions? Chat with our team live on this page, or visit our help center for detailed guides and resources. Our global support team is here to help you succeed.

About Reel Unlimited

What is Reel Unlimited?

Founded in 2021, Reel Unlimited® is a global design subscription service for modern agencies and startups. We provide unlimited graphic design, video, motion graphics, UI/UX, and web development through dedicated teams that work under your brand.

Our white-label services include built-in NDA protection so your clients never know we exist. Whether you need design support for your agency or want to outsource client work invisibly, we provide dedicated teams with unlimited revisions.

Are there any contracts?

No, there are no contracts at Reel Unlimited. We offer two approaches: monthly subscriptions have a 2-month minimum commitment (billed monthly), and if you cancel within the first month, there’s a $500 early cancellation fee that brings your total to the same as our 30-day pricing. After 2 months, you can cancel anytime for free.

Our 30-day access option gives you full service for 30 days with no renewal required. Perfect for testing our service or handling busy periods.

How much does Reel Unlimited cost?

We have two plans with flexible payment options. Standard plan is $1,995/month or $2,495 for 30 days, covering design, motion, and video work. Pro plan is $2,995/month or $3,495 for 30 days, adding website design and development to everything in Standard.

Monthly subscriptions save you $500 compared to 30-day pricing. Both plans include unlimited requests, dedicated teams, and white-label delivery.

What are the 30-day access plans?

30-day access gives you full service for exactly 30 days with no renewal required. It’s perfect for agencies who want to test our service with real client projects or handle busy periods without ongoing commitment. Standard 30-day access is $2,495 and Pro 30-day access is $3,495.

The main difference is commitment level – monthly subscriptions have a 2-month minimum and save you $500/month, while 30-day access is one-time with no strings attached. You get the same dedicated team, same 4 concurrent projects, and same quality either way. You own all work and source files created during your access period.

What are your working hours?

We work across multiple time zones. For Americas customers (US, Canada, Latin America), we operate Monday to Friday 9 AM to 5 PM EST.

European and UK customers get Monday to Friday 9 AM to 5 PM GMT or 10 AM to 6 PM BST.

Asia Pacific customers (Australia, New Zealand, Singapore, Hong Kong) get Monday to Friday 9 AM to 5 PM AEST or 10 AM to 6 PM AEDT.

Some projects might be handled by teams in other time zones for faster turnaround, but you’ll always work with your dedicated project manager.

Where are your designers based?

We operate globally with vetted professionals across Americas (US, Canada, Mexico, Argentina), Europe and Eastern Europe (Ireland, UK, Germany, Ukraine, France, Poland, Turkey), and Asia Pacific (Malaysia, Philippines, Indonesia, Hong Kong, Singapore, Australia, New Zealand, Thailand).

Project management is handled regionally while creative teams are assigned based on your specific requirements and timing needs.

Service understanding

What is unlimited graphic design?

It’s a service model where you pay a fixed monthly fee for a dedicated design team instead of hiring freelancers project by project or building an in-house team. You get continuous access to professional designers who handle all your design needs.

“Unlimited” means you can submit as many requests as you want. You’ll have 4 projects working concurrently, and as soon as one finishes, the next in your queue starts immediately.

What is a design subscription?

It’s a modern approach to handling all your design needs through an ongoing monthly relationship. Unlike one-time services, our subscription model builds a continuous partnership with a dedicated team that learns your brand over time.

You get unlimited requests, 4 concurrent projects, 48-hour average delivery, and unlimited revisions. No contracts or complexity – just consistent, quality work that gets better as your team learns your preferences.

What is white-label design and how does it work?

White-label means we work completely invisibly under your brand. Your clients never know we exist – all work appears to come from your agency. No Reel Unlimited branding on any deliverables, built-in NDA protection for all projects, and all communication appears to come from your team.

We handle everything in the background while you maintain full client relationships. You charge whatever you want to your clients. We bill you the same flat rate regardless of how many clients you serve, but your concurrent project limit applies across all client projects. Perfect for agencies who want to outsource creative work while maintaining full client relationships.

How many designs can I get in a month?

It varies based on project complexity and how quickly you provide feedback. Both Standard and Pro plans typically deliver 16-48 projects monthly. The minimum of 16 projects includes development work which takes longer, while the maximum of 48 projects focuses on graphics and animation work.

For agencies with optimized workflows, you can expect consistent delivery throughout the month with 4 concurrent projects running. You can use these projects for as many different clients as you want.

What is your scope of services?

Standard plan covers graphic design, social media design, advertising design, print design, packaging design, logo and brand design, motion graphics, video editing, custom illustrations, and presentation design.

Pro plan includes everything in Standard plus website and landing page design, UI/UX design, e-commerce development, sales funnel and marketing automation, Webflow development, WordPress development, and general website development. Learn more about our full service scope.

What design softwares do you use?

We use professional tools including Figma for collaborative design work, Adobe Creative Suite for advanced projects, and Frame.io for video work. We can also work with Canva for quick template-based designs when needed. Everything is delivered in fully editable formats based on your requirements.

Project management

How do I submit design requests?

Just login to your dashboard and submit unlimited design requests. They enter a queue and we activate 4 concurrent projects at a time. Average delivery is 48 hours for graphics and 3-5 days for websites. We send you the first draft for approval and feedback, then deliver the final version within 24-48 hours.

How many concurrent projects can I have?

Both plans get 4 concurrent projects running simultaneously. Standard plan gives you 4 design/motion/video projects with 4 dedicated designers. Pro plan gives you 3 design/motion/video projects plus 1 website project with 6 professionals (4 designers, 1 web designer, 1 developer).

Projects in revisions count toward your concurrent limit until they’re approved and done.

How do revisions work?

When we deliver a project, you can approve it or request changes. You get unlimited revisions until you’re 100% satisfied. Revision requests usually get handled within 24 hours. Just remember that projects in revisions count toward your concurrent slots until they’re completed.

What happens if my subscription ends?

All projects pause where they are until you reactivate. Since we’re subscription-based, you need to manage project timing based on your remaining time. Don’t submit website projects that take 5-7 days when you only have 3 days left. Plan larger projects early in your billing cycle.

Who owns the copyright?

You own 100% of everything we create for you – all design files, source code, and intellectual property. We provide all source files with every delivery. As soon as a project is approved and delivered, all rights transfer immediately to you or your clients. You just need to be current on payments for the ownership transfer to happen.

Getting started

How can I get started?

Choose your plan (Standard for design/motion/video or Pro for design plus development), select your payment approach (monthly subscription saves $500 or 30-day access for testing), get instant access to submit your first project within minutes, and your dedicated team begins immediately on up to 4 concurrent projects. Account setup happens within minutes.

Can I get a trial or discount?

We don’t offer trials or discounts, but our 30-day access option lets you test our service for one month with no renewal required. You keep all work and ownership rights for everything created during that time.

What currency do you use?

All prices are in USD. Payment is secured by Stripe and we’re PCI compliant. We accept card payments, direct debit, and bank transfers.

Do you offer refunds?

No, we do not offer refunds in any case or situation. All sales are final. If you have questions, contact our sales team before purchasing. We provide detailed information about our processes so you understand our service before signing up.

What if I have more questions?

Contact our sales team – we answer all questions within 1-2 business days. Live chat is available Monday to Friday during business hours, and you can visit our help center for detailed guides and resources.

Frequently asked questions