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Frequently Asked Questions
Have other questions? Get in touch with our team via live chat or email.
Yes, you can resell our services or use the designs we make for you in any business-related way. For example, when we create designs for your agency, you can sell them to your clients or use them for other commercial purposes, helping you grow your marketing agency.
Absolutely! When requesting print designs, please provide the following details:
- Indicate if you need crop/trim marks added.
- Specify the bleed size if you or your printer has a preference. If not, our team can recommend and apply a bleed based on the design dimensions.
After receiving your files, double-check that they meet your brief and the printer's specifications before proceeding with printing. We strongly recommend a test print to ensure all design elements, such as QR codes, are clear and suitable for their intended purpose.
If you or your printer need any changes for optimal print output, please inform us, and we'll make the necessary edits as soon as possible.
Yes, absolutely, we use SurferSEO by default and also provide complimentary optimization using Frase and Contentpace if you don't use Surfer. All of these services are available at no additional cost. When creating your task, simply input the primary keywords or topics you want your copy optimized for. Our writers will use Surfer or Frase by default to produce unique, well-written, and well-optimized content that combines excellent readability with high-ranking potential.
No, we do not offer phone support. We have designed our pricing structure to stay lean, and our global team handles all support requests through email. However, customer service is a top priority at Reel Unlimited, and you can expect fast, effective, and friendly support through our live chat and email channels. We are always here to assist you and answer any questions.
Yes, we offer same-day turnaround for selected Light projects for clients who subscribed to the All-in-One Bundle. To receive same-day delivery, you need to create your tasks before 10 AM EST in Central Time and 10 AM CEST in Europe. Our team will ensure that your project is completed before 5 PM on the same day.
Please note that same-day turnaround is subject to availability and only available for selected Light projects.
Not at all. These tools haven't reached a level of maturity to provide an excellent user experience without compromising quality. At Reel Unlimited, every piece of copy is meticulously crafted by a subject matter expert, proofread, and edited twice before delivery.