Unlimited graphic design services, fixed monthly rate

Unlimited Graphic Design means you can submit unlimited design projects on the Reel Unlimited dashboard without worrying about paying for each task separately. Instead, you pay a single affordable monthly fee of $969 with no contract, cancel anytime. Then, our professional and talented designers will deliver you 1 high-quality design project daily, Monday to Friday.

Reel Unlimited typically delivers within 24 hours. However, the actual time may vary based on project complexity and your subscription plan.

Yes, we offer same-day turnaround for selected Light projects for clients who subscribed to the All-in-One Bundle. To receive same-day delivery, you need to create your tasks before 10 AM EST in Central Time and 10 AM CEST in Europe. Our team will ensure that your project is completed before 5 PM on the same day.

Please note that same-day turnaround is subject to availability and only available for selected Light projects.

Reel Unlimited provides a 7-day money-back guarantee. If you are not satisfied with your subscription within the first 7 days, contact us through Slack or Live Chat to request a refund. No questions asked.

Light graphic design requests are typically completed within 24 hours, with some tasks like social media posts and blog graphics being finished the same day if submitted before the cut-off time. More complex tasks, such as logos, custom illustrations, or websites, can take up to 48 hours. Reel Unlimited focuses on small tasks, so we cannot complete a full website within 24–48 hours. Instead, we work on tasks that can be feasibly finished within that time frame. If you have a larger project requiring more time, don't hesitate to get in touch with us via Slack or Live Chat. We will help you split your project into smaller tasks, making it easier for you to track progress.

You can submit an unlimited number of requests. Your dedicated Project Manager will review them, ensuring all necessary details are provided, and then assign them to creatives according to their skills requirements. By default, your requests will be completed one at a time in the order submitted. However, if needed, you can adjust the priority levels (High, Medium, or Low). For example, if you submit 15 tasks, you can designate 5 as High priority, 5 as Medium, and 5 as Low. We will complete all High-priority tasks first, followed by Medium and then Low-priority tasks. Of course, you can change the priority of tasks in your queue at any time.

With the Reel Unlimited Design subscription, your Dedicated Design Team will work on one task at a time. If a task takes less than a day to complete, they will start the next task in the queue, but the expected delivery will be the following day.
For tasks that require more than a day, your project manager will send daily updates on the status. As tasks are completed, their status will change from "In Progress" to "Ready for Review," and new requests will be initiated.

Yes, absolutely! You can submit design requests for an unlimited number of brands, businesses, side projects, or clients. We're here to assist you with all your design needs under a single flat monthly payment.

At Reel Unlimited, we provide custom designs crafted from scratch or designs that combine custom work with customized stock elements, depending on the best approach for the client's brief.

We ensure that any stock elements used are licensed correctly for you as the end-user (not for resale). If you require designs for resale purposes, we deliver entirely custom designs. Please inform your Project Manager about the intended use of your designs when submitting your requests!

Yes, you can resell the designs created by your Reel Unlimited Team. When creating a design request, please select "For resell," and we will ensure all assets are created from scratch exclusively for you, granting you full rights to sell the design.

For non-resellable design requests, your team will create the design from scratch and/or use stock elements or photos as needed. Clients with the White Label for agency add-on receive exclusive reselling rights for all designs created for them by default.

We carefully verify every element and stock photo used to ensure proper end-user licensing. We assume any materials you provide are licensed and owned by you. If you send unlicensed materials, please note that Reel Unlimited is not liable for the rights of the final design.

While Reel Unlimited's graphic design services are powerful, some projects require specialists, in-house teams, or additional skills and resources. Therefore, to maintain productivity and quality, we do not fulfill the following types of requests:

• 3D/CAD projects
• Ad development
• Advanced animations
• Coding & development
• Complex photo manipulation
• Content writing (offered separately or in the All-in-One Bundle only)
• Copywriting (offered separately or in the All-in-One Bundle only)
• Creative consultation (available as a separate service)
• Digital painting and game assets
• Fillable or interactive PDF documents
• Highly complex or fine art illustrations
• HTML, CSS
• HTML5 Ads
• Inappropriate requests (sexually explicit, defamatory, ethnically or racially offensive, or against Reel Unlimited's core values)
• Manual typing (e.g., typing text from images, creating ad titles, researching copy)
• Marketing strategy
• Mobile & app design projects (available as a separate service)
• No-code development (available as a separate service)
• Photography
• Programming, coding, or development
• SEO optimization (available as a separate service)
• Storyboarding
• Trademarked names, brands, or quotes
• Transcribing videos
• UI/UX design (available as a separate service)
• Unsupported file formats
• Video shoots
• Whiteboard videos
• WordPress development

Upon receiving the initial draft, you'll receive a built-in annotation and feedback link, allowing you to post your feedback directly on the image or website easily. Once you submit your feedback, our design team will promptly address it with care. Typically, revisions are handled within the same day or 24 hours. Alternatively, you can submit your feedback via Slack or the task comment section, and your dedicated project manager will attend to it immediately. With unlimited revisions, we'll make adjustments until you're completely satisfied.

To ensure that your design request is effective and provides the necessary information for our designers, your request should include a comprehensive graphic design brief. This brief should outline the project's objectives, requirements, and any relevant details that will help our designers understand your needs and expectations.

To create an effective design brief, consider including the following information:

1. Project description and objectives
2. Brand profile and guidelines (if applicable)
3. Target audience and demographics (if applicable)
4. Required design assets, images, and copy
5. Preferred design styles or examples for inspiration
6. Specific dimensions or file formats needed
7. Desired turnaround time 

Additionally, using a tool like Loom can make your brief even more effective. Loom allows you to record your screen and voice, providing valuable insights into your thought process. Then, by speaking directly to the designer and showing them what you want, you can help them create a design that meets your expectations.

In summary, a comprehensive design brief is crucial for a successful project outcome. By providing clear, concise, and detailed information, you can ensure that our designers have everything they need to create the perfect design. If you need assistance formatting your request or have any questions, please contact us through the built-in live chat on the Reel Unlimited intuitive dashboard.

Reel Unlimited's business hours vary depending on your location. You'll be assigned to a design or team that is online during the following business hours, Monday to Friday:

• U.S.A., Canada, and Mexico: 9:00 am to 5:00 pm EST

• Australia, New Zealand, Hong Kong, Malaysia, and Singapore: 2:00 am to 10:00 am GMT

• Europe, UK, Nigeria, India, and South Africa: 9:00 am to 5:00 pm GMT

If your country isn't listed, don't worry! You'll be assigned to a team that offers you the best coverage.

However, the default and primary business hours for admin, billing operations, and customer support team is 9:00 am to 5:00 pm EST. The admin team is based in the US and follows US local and federal holidays. Please note that these hours apply to your design or team and Project Manager. For assistance during business days, you can reach out to the Customer Experience team via live chat or Slack.

Reel Unlimited's graphic design subscription services cost only $969 per month — hassle-free design membership with no set-up fees, contracts, minimum terms, or cancellation penalties.

Our on-demand design services is suitable for any client, but especially:

• Service Centers
• Spas & Salons
• Printing Companies
• Churches
• Non-Profits
• Charities
• E-commerce and Retail Shops
• Affiliate Marketers
• Restaurants
• Law Firms
• Educational Institutions
• Real Estate Agents
• Mortgage Agents
• Insurance Agents
• Marketing Agencies
• Social Media Managers
• Business Development Managers
• Amazon & Other E-commerce Merchants

Reel Unlimited is perfect for startups and affordable for small and medium-sized enterprises (SMEs), marketers, creative agencies, freelancers, and entrepreneurs seeking cost-effective, high-quality graphic design services on an ongoing basis. With Reel Unlimited, you can experience the benefits of an in-house designer without the substantial costs involved.

Yes, you can easily cancel your subscription at any time by logging into your account and going to your settings page. You can click the “Cancel Subscription” button to stop your subscription and avoid future billing. Please note that cancellation will be effective immediately, and you will lose access to our services once your current billing cycle ends.

Our team at Reel Unlimited primarily works on Eastern Standard Time (EST) from 10 am to 6 pm, Monday to Friday. However, we also have a dedicated team that serves our international clients in the Central European Summer Time zone (CEST) from 10 am to 6 pm, Monday to Friday. We're committed to providing exceptional service to all our clients, regardless of location.

Yes, we use Stripe, a PCI Level 1 certified payment processing company trusted by millions of businesses worldwide, to ensure that all payment information is stored securely. As a result, you can trust that your information is safe and protected when you use our payment processing services.

You retain full ownership of the copyright for any content created for you during and after your subscription.

Our new plans offer you improved services and greater value at an affordable rate. We've simplified our offerings to provide you with everything you need to get your design or writing projects done, with the flexibility to upgrade with Add-ons as needed. Unlike our previous plans, which were tiered and could be confusing for some clients, our new plans are straightforward and easy to understand. While some of our old plans supported up to two active projects, our new plans no longer offer this feature, making them even more affordable for our clients.

Yes, you can switch between the Unlimited Writing, the Unlimited Design, and the All-in-One Bundle plans at any time to better suit your needs. If you need additional projects or services, you can add flexible and scalable Add-ons to your plan and upgrade, downgrade, or cancel them anytime. We understand that your business needs may change over time, and we want to make sure that our services remain flexible and adaptable to your changing needs.

No, existing customers will continue to be charged the same rate they signed up for. However, if you cancel your account and decide to join us again in the future, you'll be charged at the new pricing rate.

As a paying customer, you'll have access to our dedicated support team through Slack, which we'll invite you to once you have an active subscription. Our live chat is available during business hours for full support for leads and visitors.

Yes, we offer a white-label add-on that allows you to purchase our services without mentioning Reel Unlimited. This add-on includes priority orders, express delivery, and having our team communicate with your clients on your behalf. With our white-label service, you can offer your clients high-quality design and writing services while maintaining your branding and identity.

Our design team relies on Figma and Adobe Suite to create beautiful and functional designs. We use Surfer SEO, Grammarly, and Copyscape to create high-quality content. To manage projects and billing, we use Slack and our Reel Unlimited dashboard, and we provide live chat and support through Intercom. For website development, we use a combination of Figma, Framer, and Webflow, as well as Shopify for eCommerce development.

As a US-based entity, we're not required to charge VAT for European clients. Instead, we recommend using a reverse-charge mechanism, which allows the client to self-account for VAT under the "reverse charge procedure" of their home country. 

This means that the client would account for VAT on their own VAT return rather than Reel Unlimited doing so. However, it's important to note that VAT regulations can be complex and vary by country, and the reverse-charge mechanism may not always be applicable. Therefore, we strongly advise our European clients to seek legal counsel to comply properly with their home country's VAT rules. 

For more information on the reverse-charge mechanism and VAT compliance in general, we recommend visiting the European Commission's website on VAT. However, please note that this information should not be construed as legal advice, and clients should always consult with their own legal counsel for guidance on their specific VAT situation.

While we don't offer free trials, we stand behind the value of our services and offer a 7-day money-back guarantee on your first payment. We believe that investing time and resources into each of our clients allows us to provide a higher level of service and focus on those who are committed to working with us. If you have any concerns, our refund policy, and we're always happy to answer any questions you may have.

Renewal payment are not refundable.

No, there are no long-term contracts required. You can simply purchase a monthly, quarterly, biannual, or yearly subscription, and you're free to cancel anytime. We believe in earning your business through high-quality work and exceptional service, and we don't believe in locking our clients into lengthy contracts.

Unfortunately not. At our core, we prioritize providing high-quality, human-powered services to clients who appreciate the value we bring to their businesses. However, we do offer discounts for annual plans and non-profit organizations.

We currently only accept USD and do not support payment in other currencies.

Yes, you can use all the content produced by Reel Unlimited for your commercial projects without any limitations or restrictions.

Only one design plan, as Reel Unlimited offers a single design plan tailored to meet all your needs, whether you require basic graphic designs, custom illustrations, presentation design, motion graphics, website design, or a dedicated designer. Our plan is suitable for solo entrepreneurs, scaling startups, and large enterprises. The Unlimited Design Subscription costs just $969 monthly, covering print and digital media, social ads, packaging, unlimited requests, unlimited revisions, and source files.

Reel Unlimited caters to clients globally! Our team collaborates remotely with you, regardless of your location, to handle your design needs. So whether you're based in one place or constantly traveling, we're here to help. However, as a US-based company, we're unable to serve businesses in sanctioned locations such as Belarus, Burma (Myanmar), Burundi, Central African Republic, the Crimea region of Ukraine, Cuba, Democratic Republic of the Congo, Iran, Iraq, Lebanon, Libya, Mali, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, and Zimbabwe. Please note that this list is subject to change based on US regulations.

Reel Unlimited's highly skilled designers are meticulously vetted and handpicked from over 30 countries, including Eastern Europe, Asia, Australia, and North & South America. This diverse talent pool enables us to effectively address our clients' wide-ranging design requirements. In addition, our commitment to quality and customer satisfaction ensures that we work only with the best designers in the industry.

Sign up and start creating your projects — no risk. If for any reason you are not satisfied, we’ll refund your money within the first 7-days. We’re confident you’ll love the service, and it’ll be a great fit!

We've increased our pricing for several reasons.

Firstly, we've significantly expanded the number of design and writing services we offer, including No-code development and technical content marketing services, which adds more value to our clients.

Secondly, we've added new features like instant collaboration on Slack, white-label delivery, and work on Figma and Canva for some clients. We also work exclusively with tools like Surfer SEO and Fraser.

Thirdly, we've invested in expanding our team with talented designers and writers from the USA, Canada, Australia, and the UK. By doing so, we can continue to improve our client experience and add even more value to our community.

Our Unlimited Design, Unlimited Writing, and All-in-One Bundle plans allow for 1 active project at a time, which allows our team to focus on delivering high-quality projects that align with our brand values. Typically, this translates to 1 writing or design project per day, with a team of 3–4 professionals working together to ensure each project receives the attention it deserves. If you need more than one active project at a time, we offer flexible Add-ons that you can easily include with your existing subscription. These Add-ons are priced lower than purchasing another subscription, but still provide the same quality and value.

Absolutely. You'll receive an invoice via email every time your subscription is renewed, which you can access through Stripe and the Reel Unlimited dashboard.

If you previously subscribed to Reel Unlimited, we will continue to honor your plan with its existing features or limits at the price you purchased it for until you cancel or choose to switch to our new plans. If you have canceled your subscription, you will need to purchase one of our new plans to access our services again, as our previous plans are no longer available.

You can find more answers to your questions on our comprehensive FAQs page. If you can't find what you're looking for, please don't hesitate to reach out to our team at support@reelunlimited.com. We're always here to help.

Yes, our US-based support team is available to assist you via live chat or email every business day from 9 am to 5 pm (EST). We will respond on the following business day if you contact us outside business days or hours.